Privacy Policy
1. Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Phone Number
Email Address
Property Address
Billing Information
Payment Details (processed through secure third-party processors)
Property & Service Information
Solar system details
Roof layout and access information
Drone inspection images and performance data
Service history and preferences
Website Usage Data
IP address
Browser type
Pages visited
Interaction data and cookies
2. How We Use Your Information
We use your information to:
Schedule and deliver solar cleaning services
Process payments and invoices
Provide service updates and confirmations
Create inspection reports and performance analyses
Improve customer experience
Send service reminders and promotional communications
Maintain internal records for legal and operational purposes
We do not sell or rent your personal information to third parties.
3. Payment Processing
All financial transactions are processed through secure payment gateways. We do not store or retain full credit card numbers or sensitive payment data on our servers.
4. Data Protection & Security
We implement industry-standard safeguards to protect your information, including:
Encrypted data storage
Secure servers
Limited employee access
Regular system monitoring
We take reasonable measures to prevent unauthorized access, data loss, or misuse.
5. Sharing of Information
We may share your information only in limited circumstances:
With trusted subcontractors or technicians performing services
With service platforms necessary for business operations (booking, email, invoicing)
When required by law or regulatory authority
To protect legal rights or enforce agreements
All third parties are required to maintain data confidentiality.
6. Drone Imagery & Visual Inspections
Drone images or inspection data collected during services are used solely for:
Service documentation
Performance review
Client reporting
No imagery is shared publicly without your explicit written consent.
7. Cookies & Website Technology
Our website may use cookies to improve user experience, track engagement, and enhance site functionality. You may disable cookies through your browser settings if desired.
8. Client Rights
You have the right to:
Request access to your information
Correct or update your information
Request deletion of your data (where legally permissible)
Opt out of marketing communications
Requests can be made by contacting us directly.
9. Data Retention
We retain client data only as long as necessary for operational, legal, or compliance purposes. When no longer required, data is securely deleted.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties.
11. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with a revised effective date.
12. Contact Information
For privacy-related inquiries, please contact:
Hudson Valley Solar Cleaning Pros™
Email: hudsonvalleysolarclean@gmail.com
Phone: 914-732-7925
Service Areas: NY Tri-State Area